Privacy Policy
Effective Date: July 13, 2026

Heights Hometown Health (“Practice,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website.

This Privacy Policy explains how we collect, use, and protect information submitted through our website, including information provided through our “Schedule a Meet and Greet” form.

Information We Collect

When you submit a request for a meet and greet, we may collect basic contact information, including:

• Your name

• Your phone number

• Your email address

We do not collect protected health information (PHI), medical history, symptoms, diagnoses, medication information, or other health-related information through this website form.

How We Use Your Information

Information submitted through the website meet-and-greet form is used only to:

• Contact you regarding your request for a meet and greet

• Answer general questions about our practice and membership

• Provide information about enrollment options and next steps

We do not sell, rent, or share your contact information with third parties for marketing purposes.

Communication After Enrollment

Once you become a patient of Heights Hometown Health, communication regarding your healthcare, appointments, medical questions, and health information will occur through our secure patient portal and other approved patient communication methods.

Please do not submit personal health information through this website contact form.

Protection of Your Information

We take reasonable measures to protect the information submitted through our website. However, no method of transmitting information over the internet is completely secure. Because this website is not intended for the exchange of confidential medical information, please do not submit health-related information through website forms or general email.

Third-Party Services

Our website may use third-party services to provide website hosting, scheduling requests, analytics, or other website functions. These services may collect or process information according to their own privacy policies.

Your Choices

If you have submitted your contact information and would like us to update or remove it from our records, you may contact us at:

Heights Hometown Health
mark@heightshometownhealth.com
(216) 480-6517

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Heights Hometown Health
Mark Rodney, PA-C
2460 Fairmount Blvd., Suite 203
Cleveland Heights, OH 44106
mark@heightshometownhealth.com
Phone: (216) 480-6517